Terms & Conditions – BigBot.in

Last Updated: 21/08/2025

Welcome to BigBot.in. By accessing and using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our WhatsApp automation, chatbot, and broadcasting services.

1. Acceptance of Terms

By registering, subscribing, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, you should not use our services.

2. Services Provided

BigBot.in provides:

• WhatsApp automation solutions

• AI-powered chatbot services

• Bulk messaging & broadcasting services

• Campaign management and customer engagement tools

All services are powered through the WhatsApp Business API / Cloud API and are subject to Meta’s policies and compliance requirements.

3. User Responsibilities

• You agree to use our services only for lawful business purposes.

• Spamming, sending unsolicited messages, or violating WhatsApp’s policies is strictly prohibited.

• You are responsible for obtaining customer consent before sending marketing messages.

• Any misuse of our services may result in account suspension or termination.

4. Account & Security

• You are responsible for maintaining the confidentiality of your account credentials.

• Any activity conducted under your account is your responsibility.

• Notify us immediately if you suspect unauthorized access.

5. Payment & Billing

• All services are subscription-based or one-time payments as specified on our website.

• Payments must be made in advance.

• Fees are non-refundable unless otherwise stated.

• Failure to pay may result in service suspension.

6. Data Privacy

• We respect your privacy and follow GDPR and Meta compliance guidelines.

• Customer data is encrypted and used only for service delivery.

• We do not sell or share your data with third parties.

7. Limitation of Liability

• BigBot.in is not responsible for message delivery failures caused by WhatsApp, Meta, or third-party providers.

• We are not liable for losses, damages, or claims arising from misuse of our services.

8. Termination

We reserve the right to suspend or terminate your account if you:

• Violate these Terms & Conditions

• Engage in spamming, abusive, or illegal activities

• Breach WhatsApp/Meta’s policies

9. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on our website, and continued use of services constitutes acceptance of the changes.

10. Contact Us

For any questions or concerns regarding these Terms & Conditions, you can contact us at:

📧 Email: support@bigbot.in
🌐 Website: www.bigbot.in